Privacy Policy

To Jokaroom Vip, safeguarding your personal info is very important. We have put in place stringent data processing guidelines and protection procedures as part of our commitment to protecting your info. We describe our procedures for collecting, using, and storing data in our privacy policy.

Information Acquisition

In order to provide high quality services, Joka Room Vip collects the below kinds of info:

  • Personal Data: name, date of birth, phone number, email address, and any details supplied during registration;
  • Payment Data: Transaction info, including credit card numbers and bank details used for deposits and withdrawals;
  • Technical Info: IP addresses, browser types, operating systems, and website interaction data.

The info comes from various sources:

  • Registration: Users must provide personally identifiable info to create an account;
  • Site Usage: As users engage with the resource, insights are collected about their preferences and behaviors;
  • Cookies: Cookies and similar technologies are used to track activity, improve site performance and provide personalized content;
  • Feedback: Data provided through the feedback form, including messages, feedback and support requests.

Use of Data

The collected data is used to achieve the following objectives:

  • Service Improvement: Examining user behavior makes the website more functional;
  • Transaction Processing: For financial transactions like deposits and withdrawals to be executed correctly, personal and payment data is required;
  • Marketing Purposes: Info about user preferences is used to offer personalized promotions and special offers.

Data processing is carried out on varying lawful bases. First of all, the user explicitly consents to the collection and processing of his/her data when registering. Also, data processing is necessary for the fulfillment of the terms and conditions between the user and the service, including the provision of services and the execution of transactions.

Data Storage and Safekeeping

The following security measures are taken to protect data:

  • Encryption: To prevent unwanted access, personally identifiable and monetary info is secured using SSL protocol.;
  • Restricted Access: Data can only be accessed by authorized people who have completed the required training and are bound by rigorous confidentiality requirements;
  • Backup: Regular backups of the data prevent data loss and restore it in case of technical failures.

Regarding data retention periods, they are determined by legislation and internal rules. Personal data is stored as long as the user actively uses the service or as long as it is necessary to fulfill legal obligations.

Transfer of Data to Third Parties

Data may be transferred to third parties in a number of situations. First, to partner companies to provide additional services, improve service or conduct joint marketing campaigns. Secondly, information is transferred to analytical services to analyze user behavior and improve site functionality.

Important measures are taken to ensure the security of data transmission. First of all, all third parties to whom data is transmitted are obliged to observe strict confidentiality rules and to use the data only for the agreed purposes. Furthermore, data transfer is encrypted to guard against illegal access and interception.

Rights of Users

The following rights apply to users of Joka Room Vip with regard to personal data:

  • Access to Data: People are entitled to receive a copy of personal data about them, and info about what is held about them;
  • Modification of Data: Users may request changes if they need to update or correct outdated information;
  • Deleting Data: Players can request that all personal data be deleted from the system, unless data retention is required by law.

To exercise these rights, several steps must be followed. First of all, you need to contact the support team via the feedback form or the contact details provided on the website. In the request, it is necessary to clearly indicate which right the user wants to exercise: access, modification or deletion of data.

Modifications to the Private Policy

Changes to our privacy policy may be made to comply with new legal requirements or to improve our data protection practices. When such changes occur, users will be notified in several ways. First, a notice will be sent to the email address provided at registration.

Changes may be made periodically, depending on the need. Therefore, we encourage you to review this section regularly for up-to-date info about our policies and procedures.